. . . People and organisations in the private sector aren’t better than those in the state sector. It’s rather that poor performance is weeded out in the private sector. And that’s precisely what’s happening with Serco. Its fee is cut and it’s at risk of losing the contract.
That’s precisely how it works. That’s what contracting out is all about: Perform or else.
I would have thought the swift dealing to was evidence of the wisdom of contracting out. What happens when the state sector fouls up? Invariably it’s a systems fault, no one has their pay docked and no one is fired. The state sector staggers on to the next mess up. . . Rodney Hide