A businessman posted a photo on Facebook with a comment. Twenty minutes later he realised it was a stupid thing to do and took down the post.
He also contacted the people to whom it referred, admitted he’d made an error of judgement, accepted responsibility for it, apologised, and made amends by refunding the money the people had paid him. They accepted his apology and the refund.
It should have ended there but someone had a screenshot of the offending post and it went viral on Facebook then became a
news not-news story in the mainstream media.
A business sent an email with “your mother sent us her wish-list” in the subject line. A couple of hours later it sent a second email apologising after some customers, including one whose mother had died 16 years earlier, had contacted them saying they’d been upset by it.
I got the email in a week when Mothers’ Day was going to be particularly poignant owing to the death of a dearly loved friend who was a second mother. I treated it like the marketing exercise it was and deleted it.
I haven’t named either business deliberately because they’ve had more than enough publicity over matters that should have had none.
Jim Mora referred to this being the age of umbrage on The Panel on Friday,
He was right. Too many people are taking umbrage at things which aren’t, in the grand scheme of things, important and because of social media they get far more attention than they deserve.
These two examples are relatively petty but there’s a third more serious one:
One Seven Sharp, host Mike Hosking added his opinion to a clip on the abuse New Plymouth mayor Andrew Judd received for proposing a Maori ward for local government councils.
“Sad to say I’d never personally attack him obviously but he’s completely out of touch with middle New Zealand,” Hosking said.
He went on to say: “There’s nothing wrong with Maori representation on councils cause any Maori that wants to stand for a council is more than welcome to do so and you can sell your message and if you’re good enough you’ll get voted on.”
You can agree or not with his view but several took umbrage at it:
In a statement Radio New Zealand received from TVNZ, a spokesperson for the broadcaster said a formal complaint had been laid against Hosking and a committee would review the complaint in the coming days. . .
One complaint on Seven Sharp Facebook page came from a medical student called Kera May.
“Deeply offended by the racism exhibited by Mike Hosking on your show tonight. If anyone is “out of touch with Middle New Zealand” (which includes many Maori like myself thank you very much!) it’s you Mike.” . . .
Offended by a comment that disagreed with the mayor’s proposed policy without in anyway criticising Maori?
Hosking’s comments have been condemned by his own colleagues Miriama Kamo and Scotty Morrison on TVNZ show Marae.
Kamo said the comments had upset her and told of her own struggles with a previous employer firing her when she corrected him on the pronunciation of her name.
Sacking for that would be grounds for unjustified dismissal but the example as explained here is not in itself racist.
Lots of people find lots of names difficult to pronounce but that’s nothing to do with racism.
I’m called Ele because it’s preferable to dealing with mispronunciations of Elspeth which have ranged from, and I kid you not, albatross to Elizabeth.
Racism is abhorrent and anyone is justified at taking umbrage at it.
But attempting to stifle debate by taking umbrage at someone’s opinion, correct or not, and calling it racist is ridiculous.
I think Maori seats in parliament have generally served Maori poorly and I would oppose any attempt by a local body servicing an area where I was a ratepayer, to give seats with voting rights to anyone who hadn’t been elected democratically.
That is an opinion with which some may agree or not, but it is not a racist statement.
Taking umbrage rather than countering an argument is yet another example of emotion replacing reason.