The Government Statistician and Chief Executive of Stats NZ, Liz MacPherson has resigned after the release of the report reviewing last year’s census debacle.
“As leader of this organisation, I take full responsibility for the shortfalls identified in the report,” said Ms MacPherson.
“We were too optimistic, placed too much emphasis on the online census, and did not have robust contingency plans in place for when things started to go wrong. When that happened, problems were not escalated to a higher level. We also failed our Treaty partners because we did not convert engagement with Māori into actual census responses.
“Put simply, we didn’t make it easy enough for everyone to take part and that will be a key focus for the next census.
“As the reviewers say, we got some things wrong at a time of great change during the switch to a more digitally-focused data collection approach. I accept the findings. We let ourselves and New Zealand down. . .
This is a commendable display of accountability.
Accepting responsibility is appropriate and appreciated by Taxpayers’ Union spokesman Louis Houlbrooke:
“This is sad but the right thing to do in the circumstances. There has to be accountability in the public sector, especially in the case of a chief exec that earns over $400,000. Today we see an example of that.”
“Running a census every five years is Stats NZ’s largest responsibility. Taxpayers will expect the next chief exec to focus on this core service, which should mean directing resources away from the department’s more wishy-washy work like measuring ‘spiritual health’.”
. . .It is our view that weaknesses in overall governance and strategic leadership at the programme level led to a series of decisions, some influenced by the North Canterbury earthquake, that when taken together ultimately compromised the achievement of the investment objectives and several important key performance indicators. It is also our view that some elements of the programme design introduced unnecessary complexity that made it difficult to execute and for citizens to respond. . .
But shouldn’t the Stats Minister be accountable too?
Statistics Minister James Shaw needs to take responsibility for his part in the abysmal handling of the Census 2018 debacle, National’s Statistics spokesperson Dr Jian Yang says.
“The resignation of Chief Statistician Liz MacPherson is appropriate given how badly Census 2018 was botched. But she should not be a scapegoat for James Shaw whose failure to show leadership played a significant part in this mess.
“The Minister needed to be more involved in his department. He should have asked more questions of his Statistics NZ leadership team and demanded better results from them.
“But he chose to be a hands-off Minister instead. He was missing in action when things were going wrong – off on a Pacific Island junket while his officials were left to clean things up.
“He let things spiral out of control to the point where much of the data may no longer be useful. That creates enormous problems for the billions of dollars in funding for health, education, police and other vital services that depend on reliable Census numbers.
“This failure also has massive implications for the next election with reliable data required to draw accurate electoral boundaries and decide the number of seats in Parliament.
“James Shaw was too relaxed about the problem. He brushed off any criticism as ‘scaremongering’, but today’s damning report shows there were very real issues he wasn’t across.”
When a department is carrying out its major undertaking, and doing it differently, the Minister ought to take a much closer interest than he appeared to have done.
It would also have been better had Stats NZ taken a more cautious approach to expecting people to respond on-line.
We were in the area chosen for a trial of the on-line census in 2013.
Officially it went well but locals involved told me there were big holes, not least in central Oamaru where most of the large Tongan population went uncounted.
There ought to have been enough warning signs from that to have a lot more staff on the ground with paper forms and to ensure that at the very least households which didn’t return forms received personal visits.
Not everyone has access to a computer; some people who do, use them for little more than emails; others are loathe to use them for anything involving personal data.
The first nation-wide on-line census would have been better had people been given a choice between filling in paper forms or doing it on-line.
It wasn’t and so we’ve got huge holes in information and more than a year’s delay in the first release of data which includes the population numbers required for the updating of electoral boundaries.
That means that parties either wait to do candidate selection or risk having to re-do some close to the election when, as inevitable, at least one new electorate is created and others undergo major boundary changes.
Worse still, funding for health, education and social services are being compromised with no reliable population data.
This has been a very sorry saga the only good from which will be if lessons learned bring changes that ensure the next census results in a much better response rate and better data sooner.