It’s a sorry fact of life that most of us are far more likely to complain about bad service than compliment the good.
If you take a positive view of that, it could be because good service is the norm we take it for granted.
More often than not the people I deal with are efficient, helpful and polite and I’m grateful for that.
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Homepaddock 
Yes, it travels twenty times faster than good news apparently. That’s why encouraging customers to use Trip Advisor is key for those in tourism.
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