The cafe owner tells the Local that the tiered pricing structure started as a joke, a response to “very stressed” and “sometimes rude” lunch customers. “I know people say that French service can be rude,” he adds “but it’s also true that customers can be rude when they’re busy.” Apparently there has been an improvement in customer attitude. . .
Manners matter, courtesy counts and those little words please and thank you show people you aren’t taking them for granted.
The story doesn’t say if they follow through on the extra charge for those who don’t use them, but an improvement in attitude matters more than the money.