Contractors were clearing culverts as directed by the council.
They’d done the ones on the job sheet but one of them had noticed another which was blocked further up the road.
He suggested they clear it before heading back to base.
But no, they couldn’t do that because it wasn’t on the job sheet.
They, the truck and digger headed back to base.
Another day they all trundled back to the same road with the truck and the digger to clear the last culvert.
If contractors can’t have some autonomy or flexibility in what they do, they ought to be able to check in with someone in authority when they see a job that needs doing for permission to do it.
It would save staff time and ratepayers’ money and encourage workers to be proactive.