Labour’s communication spokesperson Clare Curran issued a media release today headlined Catastrophic Failure’ Hits Southern Cross Cable:
A ‘catastrophic failure’ has struck the Southern Cross international internet cable, says Labour’s Communications and IT spokesperson Clare Curran.
“Labour has learnt that a ‘catastrophic failure’ at Southern Cross’s Alexandria landing station occurred this morning due to an unauthorised and un-notified software change to their wavelength switching platform, which blew up.
“We understand that partial service has been restored by reinstating old circuits via New Zealand. Full restoration is still being worked on.
“This shows the Government’s inaction and disregard for our international infrastructure could have equally catastrophic consequences for New Zealand. . .
Southern Cross responded with a media release headlined No catastrophic failure on Southern Cross Cable:
Contrary to a misleading and inaccurate media release from Labour’s Clare Curran, no ‘catastrophic failure’ has occurred on the Southern Cross Cable.
The cable is, a figure of 8 network providing internet services to New Zealand, Australia, Pacific and the US. In the early hours of this morning a limited outage affecting 10% of our active capacity occurred during our maintenance window which is a low traffic impacting period.
The outage occurred at one of our Sydney cable stations, Alexandria, and it lasted from 3.17am – 4.28am, Sydney Time, impacting 4 of our customers.
A problem occurred and the switch was reverted to its original software. The incident occurred as a part of authorised work taking place to expand capacity on the Southern Cross Network.
If the Mis-Communciation spokesperson has apologised for her mistake it hasn’t yet appeared on Scoop where she put the media release.