Friends were having problems with a government department.
They approached their MP, Jacqui Dean, who listened to what they said, asked a few questions to clarify some points and said she’d do her best to sort it out.
An email arrived a few days later showing she’d been successful.
There’s nothing unusual in this. It’s what good MPs and their staff do for their constituents every day.
It won’t show up in Trans Tasman’s annual roll call which is due out today.
It’s not the sort of thing which usually makes headlines or gets any acknowledgement.
It has nothing to do with politics, it’s all about public service.